Order & Shipping

Learn more about your device with guides, shopping support, and more.

Why couldn’t I use my address when placing an order?

Please make sure you have chosen the correct region before you place the order. You can check your region in the footer of our website and select the country with which your address is associated.

Related articles

What should I do if my parcel is lost?

If you feel that your parcel is lost or missing, please contact support@global.ztedevi...

Read more 
Why is my order late?

Our shipping partners may experience delays during these unprecedented times. Please c...

Read more 
When will my pre-order ship?

Pre-ordered products will ship when the product becomes available. You will be notifie...

Read more 
What is the difference between Priority shipping service and Standard shipping service?

Items shipped via priority are shipped by air which results in faster delivery times. ...

Read more